University of Vermont

Information Technology

E-Mail at UVM

All About E-Mail at UVM

All University affiliates (students, faculty, and staff) are entitled to a Network ID (NetID) and an email account with a standard email address. Enterprise Technology Services (ETS) creates NetIDs, standard email addresses, and email accounts for all affiliates automatically. The standard email address is used for all official University email communications. To use your account and standard email address, you must complete these steps:

  1. Activate your NetID
  2. Set your preferred default email address. For Exchange, the default is; you can set it to if you prefer.
  3. Choose and configure an email client
  4. (Optional) Set up mail filtering and forwarding, and vacation notification

If you are in the College of Medicine, you may wish to take the steps shown in the UVM Tech Team's article, Forward from UVM email to College of Medicine email for either your standard UVM email address or your departmental address(es). By doing so, you will be able to receive official University communications addressed to your UVM address(es).

Activate your Network ID:

You do not have to request a NetID. If you are a University affiliate, one has been created for you already. To activate your account, go to and follow the directions at that site.

Choose and configure an email client:

Because people have many different working styles, ETS supports two primary methods for managing email at UVM:

Web-Based Email: Outlook on the Web (OWA)

UVM's Outlook on the Web ("OWA"), a browser-based email client, is available from any Internet-connected computer - just go to in the web browser of your choice. All you need is your UVM NetID and your password. OWA is a secure and simple way to manage your mail, calendar, and contacts, although you may not find it to be as feature-rich as the full Outlook client for Windows and Mac OS X.

Dedicated Email Client:

People who handle large volumes of Email, who require features not available in OWA, or who simply want a higher-performance Email solution, will want to use a dedicated Email client. We recommend the following three Exchange-ready email clients:

  • Microsoft Outlook
    Outlook is the recommended standard email—and calendaring—client for Exchange users at UVM. Available for Windows and Mac OS X, it is a component of Microsoft Office. Outlook offers email, calendaring, server-based contacts, and other features, some of which may not be available in Outlook on the Web (OWA).
  • Apple Mail
    Apple Mail is included with versions of OS X and is an alternative to Outlook for Mac computers. Along with the Calendar, Contacts, and Notes apps, it fully supports Exchange features.
  • Mobile Clients
    If you need to access University Email from a mobile device such as an Android, iPhone, or Windows phone or tablet, please see our separate pages on Mobile Device Support.

Other Clients

  • Mozilla Thunderbird
    Thunderbird was the recommended IMAP email client at UVM, but is no longer recommended as it cannot integrate with the calendaring system in Exchange. Although any IMAP-compliant email client should work with UVM's mail servers, they may experience problems synchronizing messages and folder lists, among other issues. Therefore, their use is not encouraged.
  • A number of other Email clients have been supported at the University in the past. Information on some of these clients may be available here.

Set up Mail Filtering, Spam Handling, and Out-of-Office Notifications

Default email address, junk (spam) management, and calendar publication (on the web or with people not using UVM Exchange) can be managed from the UVM NetID and Account Management page. Mail rules (filtering), more advanced junk email handling, and automatic replies (Out-of-Office or "vacation" message options) are managed within OWA or Outlook. See our Exchange Training Resources for more info.

  • Rules (Filters): Allow you to have various actions performed on email based on several criteria. For example, you could have messages sorted into separate boxes based on sender, size, or subject. You could also have messages deleted, marked with a category, or various other actions performed on them based on any number of criteria. Exchange rules allow multiple criteria and multiple actions, giving you fine granularity over your incoming email.
  • Automatic Replies / Out-of-Office (Vacation) Notification: can be set to alert those sending mail to you that you are on vacation or otherwise unavailable. Please note these notification replies will be sent to non UVM addresses. A handy feature of Exchange allows you to set one Automatic Reply for internal senders and an independant one for external senders. Both start and stop dates can be set for Automatic Replies
  • Spam Management: Allows you to configure thresholds for and handling of messsages thought to be unsolicited bulk email (more commonly known as Junk or Spam).

Last modified July 23 2018 02:38 PM

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